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Terms

Terms of service

The terms that govern using this website, holding an account, ordering testing, submitting samples, and using reports and verification.

Sections in this policy

  1. 1

    Website use

    Acceptable use of the public site and its content.

    Pending legal and operational review
  2. 2

    Accounts

    Account creation, access, security, and closure.

    Pending legal and operational review
  3. 3

    Ordering

    How an order is formed, and what a placed order commits both sides to.

    Pending legal and operational review
  4. 4

    Payment

    Payment terms, invoicing, purchase orders, and failure handling.

    Pending legal and operational review
  5. 5

    Sample submission

    What may be submitted, and the customer's responsibilities for it.

    Pending legal and operational review
  6. 6

    Cancellations and changes

    When an order can change, and what happens to work already done.

    Pending legal and operational review
  7. 7

    Reports

    What a report is, what it establishes, and how revisions work.

    Pending legal and operational review
  8. 8

    Verification

    Use of CertaScan verification and its results.

    Pending legal and operational review
  9. 9

    Badges

    Authorized use of verification badges, and withdrawal of that authorization.

    Pending legal and operational review
  10. 10

    Intellectual property

    Ownership of methods, reports, marks, and site content.

    Pending legal and operational review
  11. 11

    Prohibited use

    Uses that are not permitted, including misrepresenting results.

    Pending legal and operational review
  12. 12

    Disputes

    Governing law, venue, and how disputes are handled.

    Pending legal and operational review

Reference: open inputs E-01, E-04. Each policy publishes with its effective date and keeps its earlier versions.

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