Quality
What a result has to stand on.
Six elements a laboratory has to hold together for a result to mean anything. For each one, this page carries the laboratory's own statement of how it is handled.
The six elements
Personnel competence
Who is authorized to perform, review, and release work, and the record behind that authorization.
Trained analytical chemists review each sample's raw data before release, and results must pass a multi-step quality control process before they are reported.
Methods
The controlled method assigned to each service, its applicability, and its limits.
Our in-house team develops high-quality methods that undergo thorough qualification and routine reevaluation.
Equipment
Calibration, maintenance, and the condition an instrument must be in before its data counts.
Our on-site engineers and analytical chemists routinely maintain and calibrate our instruments.
Sample integrity
Traceability from receipt through testing, with documented condition at every handoff.
Our online portal and laboratory information management system provide complete sample traceability from receipt through final disposition.
Technical review
The review a result passes before it can be released, separate from the person who produced it.
All data passes through multiple review steps to ensure quality test results are produced.
Impartiality and confidentiality
How commercial relationships are kept out of technical conclusions, and how customer information is protected.
Our custom data management system helps keep customer information secure.